FAQ

FAQ:  

Q: Do you offer free shipping? Yes, we provide free standard delivery on all orders.

Q: What is your return policy? We offer a 14-day money-back guarantee if you are not satisfied with your purchase. Please send it back to us in an unused condition.

Q: How can I contact you? You can reach us via the Contact Us page on our website or email us at info@nouroud.com.

Q: What payment methods do you accept? We accept American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, Shop Pay, Union Pay, and Visa.

Q: What sizes are available for your perfumes? We offer our oud perfumes in 10ml, 5ml and 2ml roller bottles

Q: How should I store my oud perfume? Store your oud perfume in a cool, dry place away from direct sunlight to maintain its quality and longevity.

Q: What type of oud do you use in your perfumes?

A: At Nour Oud, we use high-quality synthetic oud in our fragrances. This allows us to deliver the rich, exotic essence of oud while keeping our products affordable and accessible to a wider audience. Our synthetic oud is expertly crafted to replicate the luxurious, captivating aroma of traditional oud, ensuring a sophisticated scent experience that meets our high standards of quality.